Quick Assist

Sometimes you need a little help from your friends.
​One way to get computer assistance in Windows 10 is to use the already installed Windows program Quick Assist, under Start, Windows Accessories. 

Not a Windows person? Then you can use Google's Remote Desktop to get assistance. Install it, and Mac or PC, you can get somebody onto to your computer remotely to help with a problem.

Need to help a friend with a computer problem.  If you are both on Windows there is an easy solution while social distancing.

​​Quick Assist is a Windows 10 app. It allows someone you trust to take over your computer and help you solve a problem. To get started, your helper needs to launch the Quick Assist app, get a 6-digit code, and share that with you. 

• Give assistance
  • Select Start  > Windows Accessories > Quick Assist (or select the Start  button, type Quick Assist in the search box, then select it in the results). 
  • Select Assist another person, then send the 6-digit code to the person you're helping. (You will need to sign into Microsoft)
  • When they've entered it, select either Take full control or View screen.
  • Select Continue and wait for the person you're helping to allow the connection. 
• Get assistance
  • Select Start  > Windows Accessories > Quick Assist (or select the Start  button, type Quick Assist in the search box, then select it in the results). 
  • In the Code from assistant box, enter the 6-digit code you were given, and select Share sceen.
  • Wait for your helper, then select Allow in the window that displays.